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SPQR TRAVEL - DATA PROTECTION AND PRIVACY POLICY
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This policy is part of the SPQR Travel ('we', 'us', 'our') Terms and Conditions, and pertains to personally identifiable information ('personal information') on www.spqrtravel.com ('Website'), a website managed by SPQR Travel.

OUR COMMITMENT
The privacy of our customers is important to us. We are committed to using your information responsibly as well as protecting the privacy of your information.
DATA PROTECTION ACT
We are registered under the Data Protection Act 1998 (DPA) and comply with the DPA in all dealings with customer personal data. Accordingly, we follow strict security procedures in the storage and disclosure of customer personal information to prevent unauthorised access. If you have any questions about our Privacy Statement, the practices of this Website, your personal data, or your dealings with SPQR Travel, you can contact us by email at any time.
SECURITY PROTOCOLS
When you use the forms provided on our Website, your personal information is sent to us using a secure server which encrypts all of your data and information using Secure Socket Layer" (SSL) technology, a trusted industry standard. Credit card information is stored in our secure database and is accessible only to us for the purpose of processing, modifying and cancelling bookings.
WHAT INFORMATION WE COLLECT
For the purpose of this policy, personal information includes, but is not limited to, the name of the person making the booking, their postal address, email address, telephone number and credit card details, as well as accommodation preferences. You may edit your personal information at anytime.
WHEN WE COLLECT INFORMATION
We collect your personal information when you: i) Inquire about the availability of accommodations or about our services; ii) Book accommodations through the Website; iii) Provide us with feedback regarding accommodations or our services; iv) File a complaint through the Website; v) Contact us by email, post or through other means.
HOW WE USE PERSONAL INFORMATION
When you make a booking through our Website, we will collect and process your personal data to the extent necessary to enable the accommodation providers to supply you with specified goods and services. This processing will include, but not be limited to, passing on your personal information to the accommodation providers for the purposes of enabling them to provide such goods and services to you. We make no representation or warranties, and shall not be liable to you if accommodation providers do no comply with applicable data protection laws in handing your personal information.
COOKIES AND SITE TRACKING
We reserve the right to gather information relating to use of our Website. By using the Website you consent to collection and use of this information. Specifically, we may use "cookies" to register your preferences. We may log the IP address through which you accessed our Website, as well as referring/destination URLs. This data may be used in conjunction with other data in our databases to track and analyze website and user behaviour, identify fraudulent activity, troubleshoot technical problems, and address disputes and complaints.
YOUR FEEDBACK
If you voluntarily provide us with feedback regarding an accommodation in which you have stayed or feedback relating to our service, and you have indicated that we may publish your feedback on our Website, your personal information will not be included along with your remarks if posted on our Website.
PERSONAL INFORMATION OF THIRD PARTIES
It is your responsibility to obtain the consent of third parties if you provide us with their information for the purpose of making a booking through www.spqrtravel.com. You have a responsibility to inform such individuals about his or her rights with respect to this policy.
LINKS TO OTHER WEBSITES
Our Website contains links to third party websites. These third party websites are not the responsibility of SPQR Travel and we accept no responsibility for the availability, suitability, reliability or content of such third party websites. We do not necessarily endorse the views expressed within the third party websites featured on www.spqrtravel.com.
GOVERNMENT, LITIGATION, FRUAD PREVENTION & EMERGENCIES
We may provide your personal information to the government, if so required by law or regulation, or if the disclosure of the information is appropriate and authorized by you. We may also disclose your personal information, with your authorization, in cases of actual or potential litigation a) if we are required to do so by law or court decision; b) if doing so will mitigate our liability; c) to enforce our rights; or d) to assist the law enforcement in detecting and preventing online-fraud. We may disclose your personal information to third parties, if required, in emergency situations.
SALE OF BUSINESS
In the event that we should sell our business, or the company is integrated with another business, we may disclose your personal information to potential purchasers, which may be located in countries which do not offer the same level of data and privacy protection of that of the European Economic Area. If the company is sold, your personal information will be handed over to the new owner(s) of the company to enable them to continue to offer the same services currently provided by us.
YOUR CONSENT
When you confirm your booking, you consent to the collection, processing, use and transfer of your personal information by us and permitted third parties, where applicable, as described in this policy.

Last updated 30/11/06

 
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